Dear Vrewards members and guests,

Following Victorian Premier Daniel Andrews’ recent announcement regarding the introduction of Stage 4 lockdown restrictions, Village Cinemas regretfully announce the temporary closure of all metropolitan Melbourne and regional Victoria cinema locations effective from 11.59pm Wednesday August 5, 2020. This temporary closure will be in place for 6 weeks or until further notice.

Village Cinemas metropolitan Melbourne and regional Victoria locations to be closed/remain closed include: Airport West, Albury, Bendigo, Century City, Coburg Drive In, Crown Casino, Doncaster, Fountain Gate, Geelong, Jam Factory, Karingal, Knox, Morwell, Plenty Valley, Rivoli, Shepparton, Southland, Sunshine, Warrnambool and Werribee.

Village Cinemas Tasmanian locations to remain open include: Eastlands, Hobart, Glenorchy and Launceston.

The health and well-being of both our employees and our guests remains paramount. Village Cinemas has diligently implemented the advice of both the Federal and State Governments to keep our community safe.

A refund policy for pre-purchased tickets to future sessions at metropolitan Melbourne is in place. Website purchases will be refunded automatically within five to seven business days. For in cinema purchases, please visit villagecinemas.com.au/contact-us and fill out the contact form.

All active vouchers and gift cards have been automatically extended to November 30, 2020.

There will be a pause to the expiration for all earned Vrewards points and benefits earned during this closure period, plus an extension to Vrewards Premiere status.

To re-open the majority of our cinema locations over the past month, to again close our doors for a number of our locations is heartbreaking for our people. Our employees are passionate about movies and they are the essence of our brand. We will continue to work hard to support each of our employees through this difficult time.

I look forward to welcoming back our Melbourne-based Vrewards members and guests as soon as it is deemed safe to do so.

Enquiries welcome at villagecinemas.com.au/contact-us.

Kind Regards,

Kirk Edwards

CEO, Village Entertainment

 

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